One of the reasons we at Chaotic Harmony Imports chose to do a soft opening for the 3 weeks before leaving for Japan was to test run the business and work out the kinks. We planned and planned beforehand, but we knew there would be some things we missed.
Deciding on our shipping rates was very difficult because we had very little information to go on while we were planning. We decided to try and offer what we thought were fair rates that would still cover our costs. Unfortunately, when it came to international shipments, our calculations were off. Now that we’ve sent out our first batch of orders, we have more detailed and accurate information at our disposal. As such, we have realized that we must raise our international shipping rates. We sincerely apologize for this.
Our new shipping rates for international shipping are as follows:
First Class Mail (low weight class) - $14.99
Priority Flat Rate (higher weight class) - $34.99
The only way we can stay in business and continue to bring you the merch you crave and support the bands we all love is by covering all our costs, and shipping is one of the most important ones. For more information on our shipping rates, please see our FAQ. We thank you for your understanding.
ETA: Shipping rates to Canada are calculated differently. They are as follows:
First Class Mail (low weight class) - $10.99
Priority Flat Rate (higher weight class) - $24.99
The Chaotic Harmony Team